Terms of Service

📄 TERMS OF SERVICE

Welcome to Fragrance Vault

These Terms of Service ("Terms") govern your access to and use of the Fragrance Vault website, products, and services.

By accessing our website, browsing our luxury fragrance collection, or placing an order, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website and services.

These Terms are intended to clearly define the rights, responsibilities, and obligations of both our customers and our business.

🛒 1. Use of Our Website

To use our website or place an order, you must be at least 18 years of age or have permission from a parent or legal guardian.

By using our website, you agree to:

  • Provide accurate, current, and complete information.
  • Use the website only for lawful purposes.
  • Not attempt unauthorized access to any part of our website or systems.
  • Not interfere with the website's security or functionality.
  • Not engage in fraudulent, abusive, or unlawful activities.
  • Comply with all applicable federal, state, and local laws.

We reserve the right to refuse service, suspend accounts, cancel orders, or terminate access to users who violate these Terms.

📦 2. Products & Orders

Fragrance Vault offers a carefully curated collection of luxury fragrances from internationally recognized perfume brands.

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, occasional typographical errors, pricing inaccuracies, inventory discrepancies, or manufacturer updates may occur.

We reserve the right to:

  • Modify or discontinue products without prior notice.
  • Correct pricing or product description errors.
  • Limit product quantities.
  • Refuse or cancel any order at our sole discretion.
  • Cancel orders suspected of fraud or unauthorized activity.

If an order is canceled after payment has been received, an appropriate refund will be issued.

💳 3. Payments

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Payment must be successfully completed before an order is processed and shipped.

We reserve the right to refuse or cancel orders if:

  • Fraudulent activity is suspected.
  • Payment authorization fails.
  • Billing information cannot be verified.
  • Pricing errors occur.
  • Products become unavailable.

Applicable taxes, shipping charges, and any additional fees will be displayed during checkout.

🚚 4. Shipping & Delivery

Shipping estimates are provided for convenience only and are not guaranteed.

Delivery times may vary due to:

  • Shipping carrier operations
  • Customer location
  • Weather conditions
  • Peak holiday seasons
  • High shipping volumes
  • Other circumstances beyond our reasonable control

Once an order has been transferred to the shipping carrier, Fragrance Vault is not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information during checkout.

Please review our Shipping Policy for complete shipping information.

🔄 5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Because fragrances are personal-use products, certain hygiene and product integrity restrictions apply.

We encourage customers to carefully review our Return & Refund Policy before placing an order.

🧴 6. Product Disclaimer

Fragrance Vault offers luxury fragrance products sourced through trusted suppliers.

Unless specifically stated otherwise, Fragrance Vault is not affiliated with, endorsed by, sponsored by, or an authorized retailer of any fragrance brand or manufacturer.

All trademarks, product names, logos, and brand names remain the property of their respective owners and are used solely to identify the products offered for sale.

Fragrance performance—including longevity, projection, and scent perception—may vary depending on:

  • Individual skin chemistry
  • Environmental conditions
  • Storage conditions
  • Personal preference

Product images are provided for reference only.

Manufacturers may occasionally update packaging, bottle designs, labels, or boxes without prior notice. Such updates do not affect the authenticity or intended use of the product.

🔒 7. Privacy

Your privacy is important to us.

Our collection, storage, and use of personal information are governed by our Privacy Policy.

By using our website, you consent to the practices described in that policy.

🛡 8. Intellectual Property

All content on the Fragrance Vault website, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Product descriptions
  • Text
  • Icons
  • Website design
  • Layout
  • Branding materials

is the property of Fragrance Vault or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

⚠️ 9. Limitation of Liability

To the fullest extent permitted by applicable law, Fragrance Vault shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Website interruptions
  • Technical issues
  • Shipping delays
  • Loss of profits
  • Loss of revenue
  • Loss of business opportunities
  • Loss of data

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

🛒 10. Promotions & Discounts

From time to time, Fragrance Vault may offer promotional discounts, coupon codes, or limited-time offers.

Unless otherwise stated:

  • Promotions cannot be combined.
  • Discounts have no cash value.
  • We reserve the right to modify or discontinue promotions at any time without prior notice.

🔗 11. Third-Party Links

Our website may contain links to third-party websites for customer convenience.

We are not responsible for the content, privacy policies, or business practices of external websites.

Customers should review the terms and privacy policies of any third-party websites they visit.

🚫 12. Prohibited Activities

You agree not to:

  • Use our website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Copy, reproduce, or exploit website content without permission.
  • Interfere with the operation or security of our website.
  • Use our website in any way that could damage our reputation or business.

Violation of these Terms may result in account suspension, order cancellation, or legal action where appropriate.

📜 13. Changes to These Terms

Fragrance Vault reserves the right to modify or update these Terms of Service at any time without prior notice.

Any updates become effective immediately upon publication on this page.

Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

⚖️ 14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising from the use of our website, products, or services shall be resolved under applicable United States law.

📬 Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Fragrance Vault

📧 Email: help.fragrancevaults@outlook.com

📍 Address: 15202 N 5th Ave, Phoenix, AZ 85023